Executive Housekeeper

Artotel Group

Artotel Group

Indonesia · Bandung, West Java, Indonesia

Posted 6+ months ago

Hello Job Seekers! de Braga by ARTOTEL is looking for Executive Housekeeper

Here are the details of the job responsibility :

  • Prepares the annual capital and operating budgets for the Department in conjunction with the Guest Service Manager and ensure departmental expenditure is kept within budget by presenting the P & L for the Department to the General Manager on a monthly basis
  • Handles and resolves all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients and guests of the Hotel
  • Through close supervision recommend improvements and changes to the operation of the Front Office, especially concerning creating better service standards, increasing revenue and reducing costs.
  • Directs and coordinate overall activities of the Housekeeping Department
  • Responsible for the entire operations, staffing and equipment of the Housekeeping Department
  • Delegates to and supervise all staff within the Department and assist them in preparing work schedules
  • Performs special duties as required by General Manager
  • Ensures that all guestrooms, function room, public area, back of the house areas and their surroundings are conforming to the hotel standards of cleanliness, maintenance and orderliness
  • Inspects hotel rooms and premises regularly; ensures that furnishing, facilities and equipment are cleaned, repaired, maintained and replaced as necessary and informs Management of requirements; sees to it that deficiencies in work of personnel are corrected
  • Determines need for general cleaning, repairs and remodelling; schedules such work activities in coordination with Engineering and Front Office
  • Prepares Housekeepers report on room occupancy
  • Prepares Housekeeping Annual Budgets
  • Overseas the daily movement of guest activities and be able to resolve any guest complaints