Principal Site Reliability Engineer

Pt Pintu

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Administration, Software Engineering

Jakarta, Indonesia

Posted on Aug 29, 2023

Engineering · Hybrid Remote

Principal Site Reliability Engineer

At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away.

We are looking for a highly skilled and experienced Principal Site Reliability Engineer (SRE) at Pintu, you will play a pivotal role in ensuring the reliability, availability, and performance of our cryptocurrency trading platforms and web3 services, along with their supporting infrastructure. In this capacity, you will collaborate closely with cross-functional teams, including software engineers, security experts, and operations professionals, to maintain and enhance the infrastructure that drives our cryptocurrency services.

What You’ll Be Doing

In this role, you will:

Work with SRE tribe project focus groups (product engineering, product management, architecture, and CTO) to compile a work breakdown structure of tasks for a given deliverables and provide realistic estimates for completion or SRE Infra project assignments
Together with CTO and Lead/Principal engineers form the maintenance of the long-term vision of Pintu’s infrastructure landscape in tooling. Propose effective and efficient infrastructure technical solutions in delivering changes and innovations to the Pintu operational landscape
Work closely with the security team to implement best practices for securing Pintu’s infrastructure, including access controls, encryption, vulnerability management, etc.
Design, build, maintain, and improve Pintu’s infrastructure and respective tooling. Design fault-tolerant systems that can maintain uninterrupted service and uptime SLAs. Ensure infrastructure elasticity and automated scalability for cost-efficiency in resource utilization, while ensuring the system’s high availability and fault tolerance
Collaborate with Pintu Engineering Teams to execute full-cycle integration, and functional and regression testing. Propose changes to Pintu's SDLC process that improve the efficiency and effectiveness of Pintu’s delivery pipeline
Promote software changes across all environments, safely and responsibly, through development and staging environments to deploying updates to production environment in a zero-downtime manner
Participate in SRE team exercises to identify and implement areas for continuous improvement, and be proactive in bringing your ideas across
Educate and mentor your SRE engineering colleagues in the areas of your own expertise and domain knowledge, be open-minded and approachable
Stay updated on industry trends and emerging technologies to drive innovation within the organization. Ensure that all the knowledge is shared and absorbed by Pintu’s SRE Tribe

Who We Are Looking For

Bachelor's or Master's degree in Computer Science, Engineering, or related field.
Extensive experience min. 8+ years working in Site Reliability Engineering roles, preferably within the FinTech or Crypto industry.
Expert-level proficiency with 5+ years experience in public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).
Expert-level proficiency with 5+ years experience in designing and operating high-availability, fault-tolerant, scalable, distributed software in production.
Minimum 5+ years experience designing, testing, and implementing CICD pipeline to automate build, deployment, and code promotion
Minimum 5+ years of experience in writing automation scripts and automated routine tasks using scripting languages/tools to eliminate human dependencies

Necessary Skills

Expert understanding of Cloud networking concepts (VPC, peering, interconnects, etc.)
Expert understanding of Cloud Security principles (VPN, Application Firewall(s), IAM, etc.)
Deep knowledge of Docker and Kubernetes
Solid knowledge of Bash, Ansible and Terraform scripting. Expert in managing consistency, maintainability, and scalability of Terraform modules
Experience in driving large, complex, cross-team initiatives from inception to completion.
Profound expertise in delving deeply into problem statements to comprehend issues thoroughly and employing systematic troubleshooting approaches to pinpoint the root cause and implement strategic remedies.
Proficiency with Continuous Integration/Continuous Deployment (CI/CD) within cloud environments and container technologies, encompassing Docker and Kubernetes, Docker Swarm, Nomad and Helm DevOps (leveraging Git along with CI/CD pipelines).
Adeptness in overseeing and dissecting infrastructure performance using standard performance monitoring tools like Grafana/Prometheus, DataDog, Nagios, Thanos and New Relic.
Extensive expertise in core infrastructure components encompassing storage, system, and/or networking.
Thorough comprehension of TCP/IP networking, including familiarity with principles such as the OSI stack.
Profound grasp of Internet protocols and applications, including SMTP, DNS, HTTP, SSH, SNMP, etc.
Accomplished background as a Linux systems administrator (e.g., Ubuntu, RedHat), adept in command-line system administration, including Bash, VIM, and SSH.
Solid experience in ELK, Redis, Kafka, and ETCD or similar solutions/tooling
Excellent communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).
An energetic, creative, and autonomous self-starter

It will be additional points if you have:

Kubernetes CKA or CKAD certification
AWS or GCP DevOps-related certifications
GCP or AWS certification on cloud architecture - associate/professional
Solid understanding of cryptocurrency concepts, blockchain technology, and security practices in the crypto space.
Hands-on experience and knowledge of Hardware Security Modules (HSM) or hardware enclave solutions.
Experience in financial technology, with crypto and/or traditional financial know-how a strong plus.

Let’s Realise a Cryptocurrency Bank for Everyone!

We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system

We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us

What is PINTU?
PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user-friendly app that helps new investors to learn, buy and invest cryptocurrency one click away.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

Learn more about PINTU here.