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Customer Service Intern
Kargo Technologies
This job is no longer accepting applications
See open jobs at Kargo Technologies.See open jobs similar to "Customer Service Intern" Intudo Ventures.Customer Service
Jakarta, Indonesia
Posted on Oct 27, 2024
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist in troubleshooting and resolving customer issues.
- Assist customers with placing orders accurately and efficiently.
- Document all customer interactions, issues, and resolutions comprehensively.
- Gather feedback from customers and relay it to the appropriate departments.
- Collaborate with team members to achieve service goals and objectives.
- Perform administrative tasks as needed to support the customer service team.
- Currently pursuing a degree in Business, Communications, or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a proactive approach to resolving issues.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Empathy, patience, and a customer-focused mindset.
- Fresh graduates are welcome to apply.
This job is no longer accepting applications
See open jobs at Kargo Technologies.See open jobs similar to "Customer Service Intern" Intudo Ventures.